Audio and Video

I enjoy great conversations and have had the chance to share some great conversations with friends and collegues. I’ve also been able to share my experience at conferences.

Measuring Psychological Safety

In this engaging conversation with Opstalent’s Ken Coyne, I share some tips and suggestions for how to make sure your employees enjoy a safe workplace.

Data Listening in a New Way

In my presentation at the CX Forum in Boston, I share a new and more creative way to look at data analysis that combines techniques from art and with science to get the complete story from your data.